How We Help Professionals
Given the high standards we uphold at Ivory House, a referral to us means peace of mind for all involved – the client, their family and the referring party.
For certain professionals, there are also some other very direct benefits to sending someone our way. Select a category below to see how Ivory House can make your life easier while enhancing the service you provide to those who depend on you.
We help:
Physicians
Ivory House can help you maintain the health and welfare of your patients long after they leave your office. And because most of their lives are spent somewhere else, the success of your treatment plan depends largely on things you can’t directly supervise.
We make sure medications are taken correctly, orders are understood and procedures are followed. In other words, we give treatment a proper chance of success.
Our personnel are there to assist the physician in a collegial manner, working round-the-clock to promote healthy habits, stabilize chronic illness, make home environments safer and prevent accidents and falls.
In the end you’ll have a healthier patient and fewer calls from the emergency room.
We help clients with:
- Following treatment plans
- Identifying why a treatment isn’t working
- Managing the use of medications
- Reducing overuse of narcotics
- Making and keeping doctor’s appointments
- Interpreting medical information
- Stabilizing chronic illness
- Avoiding late-night calls to the doctor
- Preventing unnecessary trips to the hospital
- Living safely and comfortably in their home environment
Discharge Planners & Social Workers
Our Geriatric Care Management Nurses can be the home care extension of your discharge planning process and help you develop a truly workable plan before someone leaves the hospital.
We are experts in building effective, compassionate care plans along with the family support necessary to put them into practice. Call Ivory House to make your job easier and avoid many of those rapid returns to the hospital.
Some of the things we can do:
- Meet at the hospital, facility or wherever else necessary
- Spend time getting to know the client and family
- Identify and work to resolve any barriers to proper care
- Coordinate appropriate dispositional arrangements
- Begin the process of long-term care planning
- Review records to make sure needed supplies/services are in place before discharge
- Establish an aide service plan of care to meet the physical care needs of the client
- Ensure a good match of caregiver and client
- Reinforce your commitment to quality care and customer service at no cost, even if your patient declines our services
Long-Term Care Insurance Agents
Ivory House offers many services that aid in the accurate and efficient administration of long-term care insurance polices.
From opening a policy and conducting an assessment on through to documentation and billing, we are qualified to handle many of the critical aspects and help simplify the process for you and your client.
Ivory House can:
- Open cases
- Review policies to determine benefits
- Conduct assessments and re-assessments
- Assist in the completion of forms and paperwork
- Work with agents to advocate for clients in the event of a denial
- Help determine care coordination benefits
- Establish an aide service plan of care to meet the physical needs of the client
- Ensure a proper match of caregiver and client
- Monitor aide service delivery
- Communicate with claims personnel to reduce the burden of paperwork
- Prepare billing documents in an appropriate manner for reimbursement
- Maximize client’s wellness potential and help achieve goals
- Reinforce your commitment to quality care and customer service at no cost, even if your client declines our services
Financial Planners
With the financial direction of an aging client in your hands, a trusted roadmap is indispensable. All care facilities are not created equal, and Ivory House can help you identify and recommend the right choice for your client based on an exhaustive knowledge of area resources.
Are they more social or more private? Do they prefer t-shirts or ties at the dinner table? We know the difference and where to find it. And we know that these things can mean the difference in a good placement and truly satisfied client.
Call us for:
- An accurate assessment of the health status of your client
- An evaluation of the level of care they need
- Thoughtful and informed placement ideas
- A review of the financial implications of different options
- A dialogue about matters other than money which have an impact on care
- Help in finding a facility that embraces your client’s personality
- An effective care plan that fits in your financial plan
Trust Officers
As the steward of a trust, you may be responsible for the care of an older person who doesn’t have family in a position to help. The Geriatric Care Managers at Ivory House have the experience and information you need develop an effective plan for your client.
Care options and the placement process are complicated, but you can rely on our advice to make decisions that truly benefit your client. And because your relationship is built on trust, you will retain and strengthen it by making sound decisions in their times of need.
Ivory House can provide:
- An assessment to determine current and future healthcare needs
- A holistic plan that addresses all aspects of your client’s well-being
- Advice on managing monies
- Short or long-term direct assistance
- Personalization and continuity of care
- Client advocacy with other healthcare services and professionals
- Coordination of care with other providers
- Cost containment by preventing unnecessary placements and hospitalizations
- Assistance for aging clients who desire to remain in their own homes
- Identification of community resources
- Recommendations for long-term care placement
- Accessibility to clients 24 hours a day, 7 days a week
