For Healthcare Professionals

Ivory House Enhances Your Services for Clients

The high standards of nursing and caregiving services, compassionate respect and ethical practices reflect positively on Ivory House clients, their families and on all referring parties.

Direct benefits for some professionals further expand and enhance services underway.  Collegial relationships principally extend to:

• Physicians

• Discharge Planners and Social Workers

• Retirement Communities

• Long-Term Care Insurance Agents

• Financial Planners

• Trust Officers/Attorneys

Physicians -

We give your treatment the best chance of success.

Ivory House assists you in maintaining the health and welfare of your patients long after they leave your office. The success of your treatment plan depends largely on things you can’t directly supervise because most of their lives are spent somewhere else.

Round the clock, we make sure medications are taken correctly, orders are understood and procedures are followed, healthy habits formed, chronic illness stabilized, and home environments are safe. We help clients with:

• Identifying why a treatment isn’t working at home
• Managing the use of medications at home
• Reducing overuse of narcotics
• Making and keeping doctor’s appointments
• Interpreting medical information to client and family
• Stabilizing health conditions
• Avoiding late-night calls to the doctor
• Preventing unnecessary trips to the hospital
• Living safely and comfortably in their home environment

Discharge Planners & Social Workers –

We are the home care extension of your discharge planning process.

Our Geriatric Care Management Nurses help you develop a truly workable plan before someone leaves the hospital.  We are expert in building effective, compassionate care plans along with the family support necessary to put them into practice and avoid many of those rapid returns to the hospital.

Some of the things we can do:

• Meet at the hospital, facility or wherever else necessary
• Spend time getting to know the client and family
• Identify and work to resolve any barriers to proper care
• Coordinate appropriate dispositional arrangements
• Begin the process of long-term care planning
• Review records to make sure needed supplies/services are in place before discharge
• Establish an aide service plan of care to meet the physical care needs of the client
• Ensure a good match of caregiver and client
• Reinforce your commitment to quality care and customer service at no cost, even if your patient declines our services

Retirement Communities –

We match our expertise in care management to complete and extend the circle of geriatric care that complements your in-house resources and ensures a grateful resident.

It is difficult to be all things to all residents.  Pressures mount and resources become strained but the goal remains for quality care and restorative and sustaining healthcare procedures.  That’s when our Geriatric Care Management Nurses can help you fulfill the expectations of your residents always to be accessible, available and able to handle any medical circumstance.  We are experts in building effective, compassionate care plans in conjunction with your services and in helping you to meet the ongoing needs of complex chronically ill residents so that they and their families remain fully committed to their retirement home.

Some of the niches that we fill include:

• Assessing the health status of your client
• Developing a care plan in conjunction with your community services, your client and family
• Identifying and working to resolve any barriers to proper care
• Establishing an aide service plan of care that coordinates all client service providers
• Ensuring a good match of caregiver and client
• Reinforcing your commitment to quality care and customer service

Long-Term Care Insurance Agents –

We facilitate accurate and efficient administration of long-term care insurance polices.

From reviewing a policy and conducting an assessment to documentation and billing, we are qualified to complete the filing requirements and simplify the process for you and your client.

Ivory House can:

• Review policies to determine benefits
• Conduct assessments and re-assessments
• Assist in the completion of forms and paperwork
• Work with agents to advocate for clients if necessary
• Help determine care coordination benefits
• Establish an aide service plan of care to meet the physical needs of the client
• Ensure a proper match of caregiver and client
• Monitor aide service delivery
• Communicate with claims personnel to facilitate ease of payment
• Prepare billing documents for appropriate reimbursement
• Maximize client’s wellness potential and work to achieve goals
• Reinforce your commitment to quality care and customer service at no cost

Financial Planners –

We help you identify and recommend the right care facility based on our exhaustive knowledge of area choice, the needs of your client and your long term financial planning.

With the financial direction of an aging client in your hands, a trusted roadmap is indispensable. All care facilities are not created equal, and Ivory House understands the aspects of good placement and a truly satisfied client.

Call us for:

• An accurate assessment of the health status of your client
• An evaluation of the level of care needed
• Thoughtful and informed placement ideas
• A review of the financial implications of different options
• A dialogue about matters other than money which have an impact on care
• Help in finding a facility that embraces your client’s personality
• An effective care plan that fits in your financial plan

Trust Officers/Attorneys –

We facilitate your stewardship responsibilities with the aid of a Plan of Care developed by Ivory House Geriatric Care Managers.

As the steward of a trust, you may be responsible for the care of an older person who doesn’t have family in a position to help. Care options and the placement process are complicated, but you can rely on our advice to make decisions that truly benefit your client and affirm the trust relationship.

Ivory House provides:

• An assessment to determine current and future healthcare needs
• A holistic plan that addresses all aspects of your client’s well-being
• Advice on managing monies
• Short or long-term direct assistance
• Personalization and continuity of care
• Client advocacy with other healthcare services and professionals
• Coordination of care with other providers
• Cost containment by preventing unnecessary placements and hospitalizations
• Assistance for aging clients who desire to remain in their own homes
• Identification of community resources
• Recommendations for long-term care placement
• Accessibility to clients 24 hours a day, 7 days a week